THE CONNECTION LAYER

STAKEHOLDER ENGAGEMENT

At Dabur, we regard strong stakeholder relationships as a key enabler of our inclusive growth strategy. We actively engage with both internal and external stakeholders through focused initiatives that foster trust and accountability. By utilising diverse engagement channels, we continuously gather stakeholder insights, respond to their concerns, and collaboratively develop sustainable solutions. Transparency underpins all our stakeholder communications, ensuring that engagement remains closely aligned with organisational objectives and centred on creating shared value.

The primary objective of our stakeholder engagement is to align mutual interests, support informed decision-making, and generate long-term value for all stakeholders, while proactively mitigating potential adverse impacts through timely, responsive, and strategic actions.

Stakeholder Group	Capital Linkage	Vulnerable & Marginalised Group (Y/N)	Emphasis Areas	Mode of Engagement	Frequency of Engagement
Communities		Yes	Need assessments for CSR projects and development programs to understand community needs and preferences Post-implementation project upkeep & management Social impact assessments Grievance redressal to address any concerns or feedback from stakeholders	One-to-One Meetings, Focused Group Discussions, Pamphlet Distribution, NGO Partners, Social Media, etc.	Regularly
Investors		No	Communication on general updates New product developments Query resolution Business performance ESG (Environmental, Social and Governance) Updates Events and activations such as campaigns and announcements	E-mail, SMS, Advertisements, Website, Newspapers, Investor Conferences, Annual Report, Analyst Meetings etc.	Regularly
Shareholders		No	Communication on dividend updates Annual updates - overview of our performance, strategies, and achievements throughout the year ESG (Environmental, Social and Governance) Updates New product development	E-mail, SMS, Advertisements, Website, Newspapers, Investor Conferences, Analyst Meetings etc.	Regularly
Employees and Workers		No	Communication on Rewards and Recognitions Talent management New opportunities CSR & Sustainability updates Training programmes Employee assistance programmes Company performance updates Any relevant changes in policies or procedures Employee volunteering programmes	Townhalls, E-mail, Notice Board, Intranet etc.	Regularly
Customers		No	Communication on new product development Current and future business management Receiving feedback on products and services	Call Centre, Website, Trade Shows, Haats, Melas and Fairs	Regularly
Value Chain Partners		Yes	Supply chain management Query resolution and grievance redressal Sustainability initiatives Any relevant changes in policies or procedures	E-mail, Website, Supplier Meets, etc.	Regularly

Accountability in Action

Double Materialty Assessment